Privacy Policy

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Effective Date: June 19, 2025

Better Body Wellness
223 E. Lincoln Ave, Salon Suite D, DeKalb, IL 60115
7315 Lemont Road, Suite 122, Phenix Salon Suites, Downers Grove, IL 60516
πŸ“ž (630) 999-8513 | πŸ“§ info@betterbodywellness.com

Better Body Wellness (“we,” “us,” or “our”) values your privacy. This policy explains how we collect, use, and protect your data when you use our website, book appointments, or engage with our services.


1. Information We Collect

We may collect the following types of personal and technical information:

  • Submitted Data: name, phone number, email, health concerns (via contact forms or booking platforms like Boulevard)

  • Appointment + Payment Data: treatment preferences, payment method, financing application (via Cherry)

  • Communication Preferences: phone/SMS opt-in, email preferences

  • Technical Data (via WordPress + plugins):

    • Browser type, IP address, referring URL, device type

    • Interaction with forms, pages, and embedded features

    • Cookie tracking and analytics (e.g., Meta Pixel, Google Analytics)


2. How We Use Your Information

We use your information to:

  • Schedule appointments, send reminders, and follow up

  • Process payments and financing via Cherry or Boulevard

  • Respond to inquiries via contact forms

  • Improve website functionality and user experience

  • Send marketing promotions (only if opted in)

  • Ensure website security and monitor performance


3. Cookies and Tracking

This WordPress website uses cookies to:

  • Remember preferences and settings

  • Track behavior with Google Analytics and Meta Pixel

  • Improve site functionality and measure campaign performance

You can manage cookie preferences in your browser settings.


4. Communications & SMS Consent

By submitting your phone number, you agree to receive appointment updates, promotional offers, and alerts via SMS, email, or phone call. Messaging may be sent via:

  • Twilio: for SMS appointment confirmations

  • Boulevard: for automated scheduling reminders

  • You may opt out of promotional messages at any time by replying “STOP”.


5. Third-Party Integrations

Your data may be shared with secure third parties that help us deliver services:

  • Cherry Financing – to process payment plans and financing

  • Boulevard – for booking, CRM, and customer history

  • Twilio – for SMS confirmations and notifications

  • WordPress Plugins – for SEO, form submissions, caching, and analytics

  • Google Analytics / Meta Pixel – for website tracking and marketing optimization

All providers comply with modern security and privacy standards.


6. Data Security

Our website uses SSL encryption, firewall protection, security plugins (such as Wordfence or Sucuri), and secure third-party processors to protect your data.


7. Your Rights

You can request to:

  • Access, update, or delete your data

  • Withdraw SMS/email marketing consent

  • Opt out of tracking cookies

To make a request, contact us at info@betterbodywellness.com.


8. Changes to This Policy

We may update this policy to reflect changes in laws or services. Updates will be posted on this page with a revised effective date.